Terms of Use

Effective Date: 3/11/2025

Welcome to Sao Cosmetics (Genani), accessible from https://saocosmetics.com. These Terms of Use ("Terms") govern your use of our website, services, and products. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using the site.

1. Acceptance of Terms

By accessing or using the Sao Cosmetics / Genani website and services, you agree to be bound by these Terms, along with any other policies, guidelines, or rules applicable to the website. We reserve the right to update or modify these Terms at any time, and such changes will be posted on this page with an updated "Effective Date." It is your responsibility to review these Terms regularly.

2. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You may not use the website to:

  • Engage in any activity that violates any applicable local, state, or international laws.

  • Attempt to gain unauthorized access to the website or any related systems or networks.

  • Interfere with or disrupt the operation of the website or its services.

  • Impersonate another person or entity.

3. User Account and Registration

To access certain features of the website (such as making a purchase), you may be required to create an account. When registering, you agree to:

  • Provide accurate, current, and complete information.

  • Maintain the confidentiality of your account information and password.

  • Be responsible for all activities that occur under your account.

If you suspect any unauthorized use of your account, please contact us immediately at info@sao.us.

4. Products and Pricing

All products sold on the Sao Cosmetics / Genani website are subject to availability. We make every effort to ensure that the descriptions, prices, and availability of our products are accurate. However, errors may occur, and we reserve the right to correct any errors, including but not limited to pricing errors, before or after an order is placed.

We may also limit the number of items you can purchase or cancel an order if there is a pricing or inventory discrepancy. If your order is canceled due to these issues, you will be notified and issued a refund for any amounts paid.

5. Payment and Transactions

By providing payment information, you represent and warrant that you have the right to use the payment method provided. We use third-party payment processors (e.g., Stripe or PayPal) to handle transactions. These processors have their own terms and conditions and privacy policies, and we encourage you to review them before making any transactions.

Payments are processed securely, but we cannot guarantee the absolute security of payment information transmitted via the Internet.

6. Shipping and Delivery

Shipping times and costs vary depending on the destination and shipping method selected. You are responsible for providing accurate shipping information, and we are not liable for any delays or issues caused by incorrect information.

7. Returns and Refunds

Please refer to our Returns Policy for detailed information on our returns and refund process. If you are not satisfied with a product, please reach out to our customer service team at info@sao.us for assistance.

8. Privacy and Data Collection

We collect personal information that you voluntarily provide to us when making a purchase or interacting with the website. We only collect the information necessary to process your order, fulfill our services, and communicate with you regarding your transactions.

For more details on how we collect, use, and protect your personal data, please review our Privacy Policy. By using this website, you consent to the collection and use of your data as outlined in the Privacy Policy.

9. Intellectual Property

All content on the Sao Cosmetics website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Sao Cosmetics and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from this site for commercial purposes without prior written consent.

10. Disclaimers and Limitation of Liability

While we make every effort to ensure that the information on this website is accurate and up to date, Sao Cosmetics / Genani makes no warranties or representations about the accuracy, reliability, or completeness of the content, products, or services offered on the website.

To the fullest extent permitted by law, Sao Cosmetics / Genani shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use the website, including any errors or omissions in the content.

11. Indemnification

You agree to indemnify, defend, and hold harmless Sao Cosmetics / Genani , its affiliates, employees, agents, and contractors from any claims, damages, liabilities, losses, costs, or expenses arising from your use of the website, violation of these Terms, or infringement of any intellectual property or other rights.

12. Third-Party Links

The Sao Cosmetics / Genani website may contain links to third-party websites that are not controlled by us. We are not responsible for the content or practices of any third-party sites and encourage you to review their terms of use and privacy policies.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising out of or related to these Terms shall be resolved in the courts of [Your Jurisdiction], and you hereby consent to the exclusive jurisdiction of such courts.

14. Changes to Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or the functionality of the website. Any updates will be posted on this page, and the “Effective Date” at the top of the document will be revised accordingly.

15. Contact Us

If you have any questions about these Terms of Use or any other aspect of the website, please contact us: